Our Policies
Delivery Policy
The press release is delivered in plain text, XML or HTML. Once the order of the client is acknowledged through a receipt, within an hour the press release is distributed.
Cancellation, refund and return policy
- The order of the press release can be cancelled within 30 minutes of the receipt.
- It is not possible to make changes once the press release is distributed, other than to remove it from the website.
- The press release can be completely removed by contacting us through customer care. This would cost extra as this will be the manual process.
- The time frame for the refund is 24 hours within the purchase of the service. However, refunds shall be judged on its own merits by the Neptune100 team itself.
Privacy policy
The company uses client’s data such as credit numbers for transaction purposes; they are however never retained.